TERMS & CONDITIONS

When you engage me to perform work in an independent contractor capacity, you will be required to accept the below Terms & Conditions. 

These terms and conditions are subject to change.

If any provision of the below shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this list and shall not affect the validity and enforceability of any remaining provisions.

COMMUNICATION

My work hours are Tuesday, Wednesday and Friday 9am to 5pm. I am available for general contact and brief discussions on weekends with prior arrangement. For any urgent matters outside of these hours I can be contact, however on occasion I may need to return your call, please leave me a message.

The best way to get in contact with me is email and phone, although you are welcome to use Facebook messenger and text message. 

PRIVACY

Further contracting for ongoing digital marketing services can happen at any time, even after a contract is already signed.

Where necessary, my project team may include outsourced web specialists, content providers, graphic designers, and other professionals. 

I will always advise in advance should another team member be invited in on your project.

All documents created in the duration of a project remain purely between yourself and I, unless otherwise permission has been granted.

INTELLECTUAL PROPERTY

All ownership of work completed by me rests with me until full payment has been received. Once I have received your final payment, you will own all visual elements that I have created for you, for the project.

You guarantee that all elements of text, images or other artwork you provide are either owned by you, or that have you permission to use them. 

I am not responsible for any legal issues that may arise as a result of your images or content infringing on someone else’s intellectual property rights.

You should supply graphic files and photographs in a high-resolution, appropriate digital format.

If you choose to buy stock photographs, I am able to suggest stock libraries and purchase images at an additional cost to you.

ADDITIONAL PROMOTIONS

I reserve the right to promote my work, be it on my own or external websites and social media platforms, as well through traditional media avenues such as press, radio etc

Additional promotion of my work on your projects shall not breach the above privacy terms.

At all times I will endeavour to present a professional, true representation of your business.

COST ESTIMATES

Rates will be confirmed in writing before work commences. Quoted rates are an estimate and are subject to change.

I reserve the right to adjust project rates should the scope of the project change, or the amount of work required at my end is increased significantly by the request of additional requirements.

Should there be any new, foreseeable charges, I will notify you and obtain your permission before proceeding. Such additional charges will be billed together in the next invoice. 

All costs are invoiced as agreed to on the quote. If agreed invoices will be submitted along with a time sheet listing hours and tasks. Payment must be made within 7 days of invoice receipt.

Additional services can be negotiated after work has been completed, and please note that expenses such as advertising charges are included in invoices after they have occurred. 

Legal advice will be consulted should a client negate to settle an outstanding account within 60 days of the invoice due date.

CANCELLATION POLICY

Should you decide to terminate a project without sufficient notice, the full quoted cost of the project still applies.

For consultations and smaller projects (under a day’s operation), 50% of the total project still applies if cancelled within 48 hours notice.

CONSEQUENCES OF WORK

I cannot guarantee that my work will always be error-free and therefore cannot be liable to you or any third party for damages, including lost profits, lost savings or other incidental consequential or special damages arising out of the operation of or inability to operate social media accounts, websites or online profiles, even if you have advised me of the possibilities of such damages. 

I also cannot be held responsible for issues or errors that arise as a result of changes/additions made to the social media profile, website or database by someone other than me.